At Silverleaf Management, we answer the telephone 24 hours a day, 7 days per week! Call 770-554-3984 to speak with someone in our Loganville office.
Can I pay my assessments online?
Yes! Once you are logged in, select the “Make a Payment” button and follow the prompts!
What are the Governing Documents of an Association?
Property owners associations derive their basic legal authority for their existence, activities, and actions from state statutes (laws) and certain legal documents:
You can find copies of your Association's Governing Documents on the Documents page.
What are the Articles of Incorporation?
You can find copies of your Association's Articles of Incorporation in the Governing Documents folder on the Documents page.
What are Declaration of Covenants, Conditions and Restrictions?
The underlying document of a property owners association, apart from state law, is the Declaration, also referred to as Covenants, Conditions, and Restrictions (CC&Rs). The Declaration is the constitutional law of the association. The Declaration defines the limits and inclusions of ownership for the owners and the association. As a legal entity the association is better prepared to pursue certain business needs, such as entering contracts, raising funds, filing liens, and collecting fees in a foreclosure.
The Declaration may contain:
You can find copies of your Association's CC&R's in the Governing Documents folder on the Documents page.
What are Bylaws?
The Declaration forms the constitutional foundation of the association; Bylaws define the laws and operating procedures of the association. Bylaws detail the framework for governing the association that is authorized in the Declaration. They address the association's structure, the board, the officers, definition of a quorum, ability to enter into contracts, etc. Bylaws provide reliable guidance for board members at meetings in addition to:
You can find copies of your Association's By-Laws in the Governing Documents folder on the Documents page.
What are Rules & Regulations?
Rules and regulations are the operational and behavioral laws that apply directly to association residents and their guest. They state acceptable and/or unacceptable conduct for all Owners, their guests, visitors and renters. Rules and regulations may generate conflict between the board and the owner(s) since they may provide restrictions regarding noise, pets, use of the property or common areas, and fining procedures, however, good rules serve the interests of the entire association and protect the common areas.
You can find copies of your Association's Articles of Incorporation in the Governing Documents folder on the Documents page.
I have a question about my account or billing. How do I contact the management company?
Log into your owner portal by clicking on the Login link in the top right corner of this site. Click Submit a Request from the left menu and select "Billing Question." You can select "General Question" if you need information about your association but not specifically about your owner account.
I own multiple properties and/or I am a member of a Community Association that has a Master Association. How do I see and manage both of my accounts in my Owner Portal?
Log into your owner portal by clicking on the Login link in the top right corner of this site. Click Submit a Request from the left menu and select "General Question" from the dropdown. Please provide the details of the accounts you would like to link, and let us know what your mailing address is, if it is not already the same on all accounts.
On the Homeowners Dashboard, go to the task bar on the left of the screen. Under the Owner menu, click My Account for detailed information.
Under the Owner menu on the task bar on the left of your screen, click Payments and follow instructions provided. Please note there is no charge for E-checks, however debit and credit card payments do incur a processing fee. For information on how to set up auto draft payments please contact Silverleaf at contactus@silverleafmanagement.com
On the left side toolbar under Association, click Association docs and then Governing docs to download the information.
On the Owner menu, click submit a request. From the request page, click choose the type of request and then choose the modification request option.
Please email contactus@silverleafmanagement.com for all a list of all necessary fees and disclosure information. Please note all closing packages should be ordered from www.Homewise.com
Please refer to the governing documents for your community. This information can also be found at www.homewise.com
Please contact your HOA manager through contactus@silverleafmanagement.com
For the fastest response, go to submit a request on the left toolbar and and click on the general question tab. Your question will go directly to your manager.